How to renew/extend support?

 In order to extend or renew an item’s support offering, you must have less than 6 months of the existing support period remaining and also the author must still be offering support on their item.

To renew the support component on an item, please follow these steps:

– Log in to your Themeforest account.

– Hover over your username and click ‘Downloads’ from the drop-down menu.

– The downloads section displays a list of all the items purchased using your account.

– Click on ‘Renew support now!’ or ‘Extend now’ next to the item you wish to renew the item support for and that’s it!

This article can also be helpful.

Personal assistance is provided via the tickets system. Should you have any questions please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.